Refund policy

All sales are final — this includes both in-office and online purchases.

We do not offer returns, refunds, or exchanges on any products once they have been purchased.

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⚠️ If You Experience a Reaction:

If you're an established client and experience a true skin reaction to a product, please reach out within 5 days of purchase so we can support you:

📧 Email: oneskinesthetics@gmail.com
Be sure to include:

• Your full name

• The product used

• A description (and photo if possible) of your reaction

We’ll review your situation and offer a personalized solution if appropriate.